RosCar Indonesia, available at https://roscar.id/, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services.
1. Company Information
Company name: RosCar Indonesia
Website: https://roscar.id/
Email: [email protected]
2. Who We Are
RosCar Indonesia is a car rental aggregator that combines offers from international and local car rental companies. Our website helps users compare available vehicles, prices, rental terms, and booking conditions in Indonesia.
3. Information We Collect
We may collect the following types of personal and technical information:
- Full name
- Email address
- Phone number
- Country of residence
- Pickup and drop off details
- Rental dates and booking preferences
- Driver information submitted during booking
- IP address
- Browser type, device type, and operating system
- Website usage data through cookies and analytics tools
4. How We Use Your Information
We may use your information for the following purposes:
- To process and manage booking requests
- To share reservation details with the selected rental supplier
- To provide customer support
- To send booking confirmations, updates, and service emails
- To improve website functionality and user experience
- To prevent fraud, abuse, and unauthorized activity
- To comply with legal and regulatory obligations
- To send promotional communications where permitted by law
5. Booking and Third Party Suppliers
RosCar Indonesia operates as an aggregator platform. When you submit a booking request or confirm a reservation, your information may be shared with the relevant international or local car rental company responsible for providing the rental service.
These suppliers may process your information according to their own privacy policies and operational requirements. We recommend reviewing the privacy terms of the rental company you choose.
6. Cookies and Analytics
We may use cookies, analytics tools, and similar technologies to understand how users interact with our website, improve site performance, remember preferences, and optimize our services.
You can disable cookies through your browser settings, but some parts of the website may not function properly if cookies are turned off.
7. Legal Basis for Processing
Depending on the applicable law, we may process your personal data based on your consent, contractual necessity, legitimate business interests, or compliance with legal obligations.
8. Data Sharing
We may share your information with:
- International and local car rental companies listed on our platform
- Payment processing providers
- Hosting, analytics, and technical service providers
- Customer support and communication partners
- Authorities or regulators when required by law
We do not sell your personal data to third parties.
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including booking management, customer support, legal compliance, dispute resolution, and fraud prevention.
10. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, disclosure, or alteration. However, no method of online transmission or storage is completely secure, and absolute security cannot be guaranteed.
11. International Data Transfers
Since RosCar Indonesia works with both international and local rental providers, your information may be transferred to and processed in countries outside your place of residence when necessary for booking and service fulfillment.
12. Your Rights
Depending on applicable privacy laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data where legally applicable
- Object to certain types of processing
- Request restriction of processing
- Withdraw consent where processing is based on consent
- Request data portability where applicable
To exercise your rights, please contact us at [email protected].
13. Third Party Links
Our website may contain links to third party websites, including rental suppliers and external partners. We are not responsible for the privacy practices or content of those websites.
14. Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal data from children in violation of applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. The latest version will always be published on this page with the updated effective date.
16. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
RosCar Indonesia
Website: https://roscar.id/
Email: [email protected]