RosCar Indonesia, available at https://roscar.id/, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.
RosCar Indonesia is a car rental aggregator that brings together offers from international and local car rental companies. We help users compare available vehicles, prices, rental terms, and booking options in Indonesia.
1. Who We Are
Company name: RosCar Indonesia
Website: https://roscar.id/
Email: [email protected]
2. Information We Collect
We may collect the following types of information:
- Full name
- Email address
- Phone number
- Country of residence
- Pickup and drop-off location details
- Rental dates and times
- Vehicle preferences and booking details
- IP address
- Browser type, device information, and operating system
- Website usage data collected through cookies and analytics tools
3. How We Use Your Information
We use your information for the following purposes:
- To process and manage booking requests
- To connect you with international and local car rental suppliers
- To provide customer support
- To send booking confirmations, updates, and service-related messages
- To improve our website, services, and user experience
- To prevent fraud, abuse, and unauthorized activity
- To comply with legal obligations
- To send marketing communications, where permitted by law or where you have consented
4. Booking and Third-Party Rental Suppliers
RosCar Indonesia operates as an aggregator platform. This means that when you make a booking request or select a rental offer,
your information may be shared with the relevant international or local car rental company, partner, or service provider
responsible for fulfilling the rental service.
These third-party suppliers may process your data according to their own privacy policies and operational requirements.
We recommend reviewing the privacy policy of the rental supplier you book with.
5. Cookies and Tracking Technologies
We may use cookies, analytics tools, and similar technologies to collect technical and behavioral information about how visitors
use our website. This helps us improve website performance, analyze traffic, remember preferences, and optimize our services.
Cookies may include essential cookies, analytics cookies, and functional cookies. You can control or disable cookies through
your browser settings, but some parts of the website may not function properly if cookies are disabled.
6. Legal Basis for Processing
Depending on your location and applicable law, we may process your personal data based on one or more of the following legal grounds:
- Your consent
- The performance of a contract or steps prior to entering into a contract
- Our legitimate business interests
- Compliance with legal obligations
7. Data Sharing
We may share your information with:
- International and local car rental companies listed on our platform
- Payment service providers
- IT, hosting, analytics, and technical service providers
- Customer support and communication service providers
- Government authorities or regulators where required by law
We do not sell your personal data to third parties.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including booking support, legal compliance, dispute resolution, fraud prevention, and enforcement of our agreements.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. International Data Transfers
Because RosCar Indonesia works with international and local rental companies, your information may be transferred to and processed in countries outside your own jurisdiction. By using our website and services, you understand that such transfers may be necessary for booking and service fulfillment.
11. Your Rights
Depending on the laws applicable to your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data where legally applicable
- Object to certain types of processing
- Request restriction of processing
- Withdraw consent where processing is based on consent
- Request data portability where applicable
To exercise your rights, please contact us at [email protected].
12. Third-Party Links
Our website may contain links to third-party websites, including car rental suppliers and partners. We are not responsible for the privacy practices, content, or policies of those websites. Please review their privacy policies separately.
13. Children’s Privacy
Our website and services are not intended for children. We do not knowingly collect personal information from individuals who are under the age required by applicable law to independently use our services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. Any updated version will be published on this page with a revised effective date.
15. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:
RosCar Indonesia
Website: https://roscar.id/
Email: [email protected]